Conference Description

The user experience plays a critical role in an academic library’s success. The conference will begin with the staff of ACRL’s Project Outcome leading a hands-on preconference focusing on understanding and communicating the real impact our library programs and services have. Keynote speakers will continue the discussion on user experience by addressing changing student and user demographics as well as designing with a focus on the user.

Call for Proposals is open! SUBMIT A PROPOSAL

Relevant topics include:

  • Online Experience/Website Design
  • Service Design/Assessment
  • Space Design/Assessment
  • Universal Design/Accessibility
  • Ethnography in Libraries
  • Design Thinking/Personas/Scenarios
  • Supporting Diversity and Inclusivity through Design
Schedule of Events

April 16, 2019

Afternoon arrival and preconference session witt Project Outcome

Dinner speaker: Nicole Eversley Bradwell


April 17, 2019

Full day conference with invited speakers, breakout sessions, and more.

Invited Speakers

Thursday, April 16

Evening speaker: Nicole Eversley Bradwell, Director of Admission, Ithaca College

image of Nicole

Experienced and dedicated higher education leader with demonstrated success in leading and supporting teams to align and achieve goals. Committed to engaging in strategic, student-centered, and data-informed enrollment strategy initiatives with a focus on inclusion and developing authentic connections. Nicole Eversley Bradwell is the director of admission at Ithaca College. Nicole has spent nearly 25 years working in admission at the college, serving as director of admission since 2015. She has a record of student-centered leadership and has engaged in extensive undergraduate and international student recruitment, directed teams and many projects, and actively participates in campus-wide committees, including the President’s Advisory Council on Innovation, the Council on Diversity and Inclusion, and co-chaired the Ithaca College Middle States Self-Study Design & Delivery of Student Learning Experience Committee. She has served as an active mentor for the Martin Luther King Scholar Program and is an advisor for student organizations such as the Caribbean Students’ Association. In 2016, she received the Ithaca College Student Government Council Administrator of the Year award.


Friday, April 17

Rachel Clark, Assistant Professor, School of Information Studies, Syracuse University

Breakout Sessions

We are working on a Call For Proposals for breakout sessions during the conference. Stay tuned for information.

Accommodations and Travel

Lake Ontario Event and Conference Center
26 East First St.
Oswego, NY 13126

About the Conference

This is a biennial conference open to all library professionals, with a focus on academic libraries. It is sponsored by the Empire State Library Network.

Planning Committee:

Deborah Bauder, SUNY Oswego
Lisabeth Chabot, Ithaca College
Juan Denzer, SUNY Oswego
Laura Harris, SUNY Oswego
Katherine Jones, SUNY Oswego
Mary-Carol Lindbloom, South Central Regional Library Council
Kathryn Masten, SUNY Oswego
Laura Osterhout, Rochester Regional Library Council
Jessica Phillipe, South Central Regional Library Council
Rachel White, Colgate University
Jennifer Whittaker, SUNY Canton
Marc Wildman, Central New York Library Resources Council
Emily Underwood, Hobart & William Smith Colleges