Conference Description

The user experience plays a critical role in an academic library’s success. The conference will begin with the staff of ACRL’s Project Outcome leading a hands-on preconference focusing on understanding and communicating the real impact our library programs and services have. Keynote speakers will continue the discussion on user experience by addressing changing student and user demographics as well as designing with a focus on the user.

Coming soon: a call for proposals.

Relevant topics include:

  • Online Experience/Website Design
  • Service Design/Assessment
  • Space Design/Assessment
  • Universal Design/Accessibility
  • Ethnography in Libraries
  • Design Thinking/Personas/Scenarios
  • Supporting Diversity and Inclusivity through Design
Schedule of Events

April 16, 2019

Afternoon arrival and preconference session wit Project Outcome

Dinner speaker


April 17, 2019

Full day conference with invited speakers, breakout sessions, and more.

Invited Speakers

The conference will feature multiple invited speakers to provide keynotes throughout the conference.

Breakout Sessions

We are working on a Call For Proposals for breakout sessions during the conference. Stay tuned for information.

Accommodations and Travel

Lake Ontario Event and Conference Center
26 East First St.
Oswego, NY 13126

About the Conference

This is a biennial conference open to all library professionals, with a focus on academic libraries. It is sponsored by the Empire State Library Network.

Planning Committee:

Deborah Bauder, SUNY Oswego
Lisabeth Chabot, Ithaca College
Juan Denzer, SUNY Oswego
Laura Harris, SUNY Oswego
Katherine Jones, SUNY Oswego
Mary-Carol Lindbloom, South Central Regional Library Council
Kathryn Masten, SUNY Oswego
Laura Osterhout, Rochester Regional Library Council
Jessica Phillipe, South Central Regional Library Council
Rachel White, Colgate University
Jennifer Whittaker, SUNY Canton
Marc Wildman, Central New York Library Resources Council
Emily Underwood, Hobart & William Smith Colleges