Empire Library Delivery
Empire Library Delivery (ELD) is a statewide delivery service maintained by ESLN. It supports statewide resource sharing between ConnectNY, IDS Project, and other libraries and affiliated organizations interested in sharing resources with other ELD participants.
ELD is overseen by Deborah Emerson of Central New York Library Resources Council and Kathleen Gundrum of Capital District Library Council. They convene an advisory council of representatives from the IDS project, ConnectNY, SUNY Libraries and other representative institutions to ensure an efficient, cost-effective exchange of materials among participating libraries.
Day-to-day operations are managed by the ESLN Coordinator, Tina Broomfield. She answers questions about daily service issues and is the liaison between the shipping service and the participating members. She can be reached at firstname.lastname@example.org or email@example.com, and by phone at 585-223-7570 x111.
We currently have the blue LAND bags. Can we still use them?
Yes, ELD will continue to use the blue LAND bags, and drivers will continue to accept them with the new service. So keep using them! We have cycled in the ELD bags, but there’s no reason to get rid of the perfectly good bags we already have in circulation.
Also, ESLN has purchased delivery totes that have been provided to each participating library. The totes are blue (similar to the current zipper bags) and have been stamped “Empire Library Delivery”, making them easily identifiable by both library staff and our couriers. Please keep these bags and totes in circulation rather than using them around your library to store items.
How do we get more bags?
We have kept statistics at our library on how many books we send out each month. These stats haven’t been requested by anyone in a long time. Is there any chance that this info would be required from us?
Where do we find the city in which a library is (ex. College of Saint Rose – Albany) and where do we find the 3-letter abbreviations of the hub (ex. HUB – ALB)?
The cities for each participating library are listed on the roster. The hub abbreviations are:
New York City: NYC
Will libraries be refunded for missed stops?
How are deliveries confirmed?
Check the Missing Resources Summary (next tab) for reported resources.
POLICIES & PROCEDURES
Expected Turnaround Time
How to send via ELD
All participating ELD libraries are listed on the ELD Roster. Your library can ship to and receive from all the libraries on this list using the ELD program.
Place ILL items to be sent in an ELD bag and zip the bag closed. Secure with a zip tie closure if you choose. Multiple items going to one location may be placed in the same bag; however items going to different locations must be placed in separate bags. The courier will not be opening the bags and therefore will not be able to sort items within the same bag to go to different locations. If you are sending an item that does not fit in a ELD bag, you may send the item in a padded mailer or box. Please label the package as you would a ELD bag (see below for labeling instructions). Multiple bags should be placed in a blue ELD tote.
Due to the fragile nature of some AV packaging, ELD recommends that AV materials be sent inside a hard plastic container or wrapped in bubble wrap.
Number of packages
ELD will supply each participating member with an initial supply of bags and a label template. If your library’s supply of ELD bags is running low, please use the form on the ELD site to request more.
Totes will be delivered by the courier service driver from your local hub/terminal. If your library has extra totes, leave those out for the drive to return them to the hub/terminal. If your library needs totes, please inform your driver who can alert the terminal and he can bring more on the next service day.
What to send
video and audio cassettes
including video and audiocassettes, sound recordings, CD’s
*Due to the fragile nature of some AV packaging, ELD recommends that AV materials be sent inside a hard plastic container or wrapped in bubble wrap.
What NOT to send
Rare or valuable books or periodicals
Items that cannot be replaced
Lost and damaged materials
There is no ELD service on the following holidays:
New Year’s Day
Day after Thanksgiving
If your library is going to be closed on a day when you would normally receive a ELD pickup/delivery, please fill out the Issue Report form to let the courier know that no stop is necessary. Please provide a minimum of 48 hours advance notice.
ELD Participants as preferred lenders/Using custom holdings
Please use this form to report resources that have gone missing through the Empire Library Delivery system. Please wait approximately 10 business days after the resources were expected to arrive before submitting a report.
Check the Missing Resources Summary for reported resources.